Refund policy
Our Return & Refund Policies
14-day Return Window
You have 14 days from the date your package is delivered to initiate a return request.
Return Eligibility:
To be eligible for a return, your item(s) must be in the same condition that you received them, unworn or unused, with tags, and in original packaging. Item(s) in any other condition will not be accepted, unless customer received them damaged and/or defective. Please inspect your order item(s) upon receiving and contact us immediately if item(s) are damaged, defective, or wrong item(s) was received. Item(s) listed as FINAL SALE at time of purchase are not eligible for returns.
How to Start a Return
Contact us: Email us at hollyparksco@gmail.com with your order number and the reason for your return. We will contact the supplier who generally responds within 1-2 business days with return instructions. Customers are responsible for return shipping costs and supplier may also deduct a 20% restocking fee on some items.
When Will I Get My Refund?
Once the package arrives back at our supplier’s fulfillment warehouse, the supplier will inspect the item. Your refund will be processed automatically back to your original payment method if return is accepted by supplier. Please allow up to 10 business days for your bank to post the funds to your account. If more than 15 business days have passed since you initiated your return and no refund has been received, please contact us at hollyparksco@gmail.com.